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I keep hearing about OMB Circular No. A-76. What is it?
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OMB Circular No. A-76 sets the policies and procedures that executive
branch agencies must use in identifying commercial-type activities and determining
whether these activities are best provided by the private sector, by government
employees, or by another agency through a fee-for-service agreement. The term typically
used to describe this process is "competitive sourcing." On May 29, 2003, the Office
of Management and Budget unveiled long-awaited revisions to OMB Circular A-76, which
went into effect immediately. The new revisions made a fundamental policy change
to make the circular more friendly to the federal worker by doing away with the
longstanding presumption that all commercial-type activities in government belong
in the private sector. The new emphasis is simply on getting the best value for
the citizen, irrespective of who performs the work.
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What is Commercial Services Management?
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OMB renamed the Competitive Sourcing initiative "Commercial Services Management" (CSM)
to recognize that agencies improve the operation of their commercial functions using a variety of techniques.
In those circumstances, this would include a Business Process Reengineering (BPR) analysis.
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Why is competitive sourcing such a hot issue?
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"Competitive sourcing" is one of five key elements of the President's
Management Agenda. Under competitive sourcing, executive agencies must study some
of the commercial activities currently performed by federal employees. Since one
possible outcome of these studies is that some government employees may be reassigned
or lose their jobs, there is understandably general concern in the federal workforce.
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How do people know if their job is going to be competed?
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The new Circular requires an agency to make a formal public announcement
for each competition. An agency will notify affected employees, and the employees' unions, that their
jobs will be part of the competition before the formal announcement. Depending on the particular situation,
this advance notice may be weeks or months before the formal announcement.
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If my job is going to be competed, what are the odds that I’ll lose my job?
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Experience has shown that the government wins the competitions more than half of the time.
As agencies gain more experience with competitive sourcing, it is likely that the government will win an even greater
percentage of the competitions. Long experience at the state and local government levels has shown that even when the
government loses a competition, a relatively small percent of employees actually lose their jobs. Normal attrition,
retirements, and transfers are common instead.
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Does competitive sourcing do any good for anybody?
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The government spends billions of dollars every year for commercial services
provided by government employees. Competition can easily result in savings of an average of 30 percent,
whether government employees or private sector employees ultimately do the work. At the Defense Department,
a survey of the results of hundreds of competitions done since 1994 showed savings averaging 42 percent.
These savings can be re-invested in pursuit of the agency mission. This means there is enormous potential
for more productive use of available funding, with no reduction in quality of service. It makes sense to
periodically evaluate whether or not any organization is organized in the best possible way to accomplish
its mission. This self-examination is fundamentally what public-private competition is intended to achieve.
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How long is the competitive sourcing initiative going to continue?
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It will continue indefinitely, because agencies will always have a need to explore ways
to better accomplish their mission and stretch their budgets.
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What’s the difference between a commercial function
and an inherently governmental function?
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An inherently governmental function is defined as an activity that
is so intimately related to the public interest as to mandate performance by government
personnel. These activities require the exercise of substantial discretion in applying
government authority and/or in making decisions for the government. A commercial
activity is a service that could be performed by the private sector, because it
is not so intimately related to the public interest. As a result, commercial activities,
unlike inherently governmental activities, can be subject to competition.
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How do government employees know whether they
are performing commercial or inherently governmental activities?
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The Federal Activities Inventory Reform (FAIR) Act—requires executive
agencies to make an annual accounting of the commercial activities performed by
federal employees and submit them to the Office of Management and Budget (OMB).
The new Circular requires that agencies also account for inherently governmental
activities performed by federal employees. The agency lists that result from this
are referred to as "FAIR Act Inventories." After OMB reviews and approves an agency’s
inventory, the agency must post it on its public web site. Keep in mind that the
inventory reflects activities, which are not the same thing as positions. One single
employee may perform both inherently governmental and commercial activities.
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Once an agency decides it wants to compete a function,
what comes next?
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An agency needs to decide whether to conduct a streamlined competition
or a standard competition. If 65 or fewer FTE are involved, the agency has the option
of conducting a streamlined competition. If more than 65 FTE are involved, the agency
must conduct a standard competition. The agency then needs to consult with any affected
employees and their unions.
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What happens in a streamlined competition?
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In a streamlined competition, an agency determines an estimated contract price for
performing the work by an outside contractor. The agency has a fair amount of latitude
in determining the estimated contract price. For example, the agency may solicit
proposals from prospective contractors (although this is not required) or may instead
conduct more informal market research, including basing the estimate on contractor
prices from multiple award schedule contracts.
The agency also determines how much it costs to perform the function in-house, with
government employees. The agency can cost either the existing organization or develop
a plan to streamline the organization (called a "most efficient organization," or
MEO) and base its in-house cost estimate on that plan. After the costs for both
the public and private sectors are compared, the organization that costs the least
wins. A streamlined competition must be completed—which means a decision is made
to keep the work in-house or contract it out—within 90 days from the date it was
publicly announced.
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That sounds like a tight time frame. Is there
any way an agency can get an extension on the deadline?
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Yes. The agency’s Competitive Sourcing Official, who is responsible
for implementing the Circular within the agency, can grant a time limit extension
of 45 days for a streamlined competition that involves a solicitation or development
of a MEO, for a maximum of 135 days from the date the competition is announced until
a decision is made. The new Circular also allows the Competitive Sourcing Official
to extend the deadline beyond 135 days with prior written approval from OMB.
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How does an agency go about figuring how much
it costs to perform the function in-house? Are there any rules?
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Yes, there are rules. Attachment C of the Circular spells out the
detailed process that agencies must use for both streamlined and standard competitions
in estimating the cost of performance by a government agency. Agencies are required
to use COMPARE—computer software that incorporates the costing procedures of the
Circular—to develop their cost estimates. Agency officials must certify that the
cost estimate is accurate and has been calculated in accordance with the Circular.
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What is a standard competition?
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In a standard competition an agency selects a service provider based on formal offers
submitted in response to an agency contract solicitation. The government submits
its own offer along with prospective private contractors. In a standard competition,
the government organization develops what is called a "most efficient organization"
or MEO, where the agency develops the staffing plan that will form the basis for
the agency’s offer in the competition. The MEO typically involves streamlining of
the existing organization and is designed to place the government in the best competitive
position against the private sector offerors.
A standard competition must be completed within 12 months of the date that it was
publicly announced. The Competitive Sourcing Official can extend this deadline by
an additional 6 months, and, as in a streamlined competition, this deadline could
be extended even further with OMB’s prior written approval.
In a standard competition, unlike a streamlined competition, there is a conversion
differential, which is added to the costs of the non-incumbent competitors. The
conversion differential is the lesser of 10 percent of the MEO’s personnel-related
costs or $10 million over all the performance periods stated in the solicitation.
This is intended to preclude moving work from one provider to another where estimated
savings are marginal and captures non-quantifiable costs related to a conversion,
such as disruption and decreased productivity.
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Who wins the competition? The lowest-cost bidder?
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Not necessarily. The new Circular provides that an agency may choose
from several different procedures for determining the winner of a competition, and
two of these give an agency leeway to take non-cost factors into account. However,
cost will in all cases continue to be an important factor, often the most important
factor, in selection decisions.
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The Circular requires the Competitive Sourcing Official to appoint competition officials for every standard competition and, as
appropriate, for streamlined competitions. What are the names of the officials and
what are their roles?
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- The agency Competitive Sourcing Official (CSO), as mentioned above, is responsible
for implementation of the new Circular within the agency. This person is typically
a senior official in the agency.
- The agency tender official (ATO) is responsible for developing the agency offer
(the MEO submitted in response to a solicitation for a standard competition), and
represents the government team’s offer during source selection.
- The human resources advisor (HRA) is a human resources expert who is responsible
for assisting the agency tender official in human resource-related matters related
to the agency bid.
- The performance work statement (PWS) team leader develops the performance work statement
and quality assurance plan, determines if the government will furnish property,
and assists the contracting officer in developing the solicitation.
- The source selection authority (SSA) is responsible for determining the winner.
- The contracting officer (CO) is responsible for issuance of the solicitation and
the source selection evaluation, and serves as a member of the performance work
statement team.
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If the government loses a competition against
the private sector, do the affected employees have any chance of being hired by
the contractor who won the competition?
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- Yes. The Circular requires that where the agency is the incumbent provider of the
service and a contractor wins the competition, the contractor shall give government
employees who have been or will be adversely affected or separated as a result of
the award of the contract the right of first refusal for employment openings under
the contract in positions for which they are qualified (so long as no post-government
employment conflicts of interest are involved).
- While this does not require the contractor to hire any government employee, it prohibits
the contractor from hiring anyone else without first offering vacant positions to
qualified displaced government employees. It is important to understand that the
federal government cannot tell a private contractor whom to hire; neither can the
government dictate a private contractor's hiring process. The "right of first refusal"
is not a job guarantee for displaced government employees.
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